At FamilyID, you’ll always speak to a caring, dependable human.

Our relationships with customers are built on trust. This can only be achieved through communication and experienced support – from the first phone call, well past your ten-year anniversary.

We return 100% of your phone messages (typically within the hour). Your email will never go into some abyss, never to be seen again. In short, we provide the exceptional service we'd want to experience ourselves!

Let’s talk!

Have questions? Our entire team receives training regularly to ensure you're receiving the best information possible.

Interested in learning more about FamilyID? Our Account Executives take time to discuss your existing registration process and help you make smart decisions that best meet your needs. 


Can we be friends?


Corporate Office

1050 Waltham Street, Suite 110
Lexington, MA 02421